Privacy Policy

Section 3: Privacy Policy Last updated: 06.01.2026

3.1 Our Commitment to Privacy AstroXchange.us is committed to protecting the personal information of our buyers, sellers, and visitors. This policy explains what data we collect, how we use it, and the choices available to you.

3.2 Information We Collect Account information: name, email address, username, password (hashed). Identity verification (sellers only): government ID, tax ID, bank account details — collected and stored securely by Stripe. Listing content: photos, videos, descriptions, and serial numbers submitted by sellers. Transaction data: purchase history, sale history, pricing, shipping addresses. Communication data: messages sent through the AstroXchange LLC listing chat system. Usage data: pages visited, search queries, device type, IP address, browser.

3.3 How We Use Your Information To operate the marketplace: match buyers with sellers, process transactions, and facilitate shipping. To verify identities and prevent fraud, theft, and money laundering. To calculate, collect, and remit applicable sales taxes. To send transactional emails (listing approvals, sale confirmations, shipping updates). To send optional marketing emails (you may opt out at any time). To comply with legal obligations and respond to lawful law enforcement requests.

3.4 Data Sharing AstroXchange LLC does not sell your personal information. We share data only with service providers necessary to operate the platform: Stripe (payments), shipping carriers (address for delivery), and cloud hosting providers. We may disclose information to law enforcement when required by law or to prevent fraud and criminal activity.

3.5 Your Rights Access: You may request a copy of the personal data we hold about you. Correction: You may correct inaccurate personal information via your account settings or by contacting us. Deletion: You may request deletion of your account and associated personal data, subject to legal retention requirements. Opt-out: You may opt out of marketing emails at any time via the unsubscribe link in any marketing email. CCPA / GDPR requests: See contact information below.

3.6 Data Security AstroXchange LLC uses industry-standard encryption (TLS/SSL) for all data in transit. Sensitive financial data is handled exclusively by Stripe and is never stored on AstroXchange LLC servers. We conduct periodic security reviews and notify users of any data breach in accordance with applicable law.

3.7 Children’s Privacy AstroXchange.us is intended for users 18 and older. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will immediately suspend the account and delete associated data.

3.8 Contact For privacy-related requests, including CCPA and GDPR requests, contact: support@astroxchange.us

Section 4: Cookies Policy Last updated: 06.01.2026

AstroXchange.us uses cookies and similar tracking technologies to operate the platform, analyze usage, and improve your experience.

Essential cookies: Required for login sessions, cart/checkout, and security. Cannot be disabled. Performance cookies: Help us understand how users navigate the site (e.g., Google Analytics). Anonymized. Functionality cookies: Remember your preferences (e.g., saved searches, display settings). Targeting cookies: Used to serve relevant content. You may opt out via our cookie preferences banner.

By continuing to use AstroXchange.us, you consent to our use of cookies. You may manage cookie preferences at any time via your browser settings or the cookie preferences link in the site footer.